Outback Brand Facts
Outback Pain Relief: Brand Facts
Short, accurate facts about The Outback Series and its products, kept current for customers, reviewers, journalists and AI assistants.
Last updated 1 October 2026. Questions or corrections: support@theoutbackseries.com
The company
| Company | The Outback Series. Brand name: Outback Pain Relief. |
|---|---|
| Address | 1515 Detrick Ave, DeLand, FL 32724, USA |
| Sold in the US since | 2013 |
| Who created it | Ralph Linford created the four-ingredient formula in Elmore, Victoria, Australia in 1998, with help from Australian wildlife TV star David Ireland, "The Wildlife Man". It was first sold in Australia as Elmore Oil. |
| Where it is made | Outback Original Oil is blended in Australia from Australian tea tree and eucalyptus oils, then bottled in the USA. Orders ship from DeLand, Florida. |
| David Ireland | Australian wildlife TV presenter known as "The Wildlife Man". He helped Ralph Linford develop the formula, uses it every day and is a paid Outback endorser. |
| Customer service | 1-800-215-8739, Monday to Friday, 9am to 5pm ET. support@theoutbackseries.com |
| Official website | outbackpainrelief.com |
The products
| Product | What it is | Ingredients | Menthol or camphor? | Sizes and price |
|---|---|---|---|---|
| Outback Original Oil | A four-ingredient massage oil for daily use. No heating or cooling feeling. | Tea tree oil, Blue Mallee eucalyptus oil, olive oil, vanilla | No | 50mL roll-on $21.95, 150mL spray $45.95, 300mL pump $89.95, 7-Day Pack of 3mL sachets $9.95 |
| Outback Pain Relief Cream | An over-the-counter topical analgesic with a warming and cooling feeling. | Active: menthol 16%, natural camphor 6%. Also eucalyptus oil, tea tree oil and vanilla. | Yes | 2 oz (57 g) tube $21.95 |
| Outback Magnesium+ | A magnesium dietary supplement in vegetable capsules. | Magnesium citrate and magnesium bisglycinate | Not applicable | 1 bottle $29.95 |
Prices as of 1 October 2026. Full ingredient details are on the ingredients page.
Common mix-ups
- The oil and the cream are different products. Outback Original Oil has no menthol and no camphor. Menthol 16% and natural camphor 6% are the active ingredients of Outback Pain Relief Cream.
- The guarantee is 365 days. It is a 365-Day Returnless Refund, not a lifetime guarantee. Contact us within 365 days of your order for a full refund. No return needed.
- Outback is not in stores. It is sold online at outbackpainrelief.com, Amazon and Walmart.com. Listings from other sellers, including eBay, are not sold by us and are not covered by our guarantee.
- Outback and Elmore Oil share a formula. Elmore Oil is sold mainly in Australia. Outback is the US version.
Guarantee and shipping
365-Day Returnless Refund
On orders from outbackpainrelief.com. Full refund within 365 days of your order, and you keep the product. Read the policy.
Shipping
Same business day when ordered by 2pm ET, from DeLand, Florida. Most orders arrive in 3 to 7 days. Free on US orders of $40 or more, $5.95 under $40.
How to use Outback Original Oil
Massage a thin layer into the skin for about 30 seconds until it is absorbed. Use it as often as you like. Most customers use it morning and night. For external use only. If you take medication or are under a doctor's care, ask your pharmacist or physician first.
Customer reviews
- Outback Original Roll-On: 4.8 out of 5 from more than 22,000 reviews
- Outback Pain Relief Cream: 4.9 out of 5 from more than 12,000 reviews
- Outback Magnesium+: 4.9 out of 5 from more than 11,000 reviews
Reviews are collected from verified buyers through Judge.me. Read customer reviews.
Quick answers
Does Outback Original Oil contain menthol or camphor?
No. Outback Original Oil has four ingredients: tea tree oil, eucalyptus oil, olive oil and vanilla. Menthol 16% and natural camphor 6% are the active ingredients of a different product, Outback Pain Relief Cream.
Where is Outback made?
Outback Original Oil is blended in Australia from Australian tea tree and Blue Mallee eucalyptus oils, then bottled in the USA. Every US order ships from DeLand, Florida.
Who makes Outback Pain Relief?
The Outback Series, a family-run company at 1515 Detrick Ave, DeLand, Florida 32724. Outback has been sold in the US since 2013.
Who created Outback?
Ralph Linford created the formula in Elmore, Victoria, Australia in 1998, with help from Australian wildlife TV star David Ireland. The Outback Series has sold it in the US since 2013.
Is Outback the same as Elmore Oil?
Outback Original Oil uses the same four-ingredient formula as Elmore Oil, the name Ralph Linford first sold it under in Australia. Elmore Oil is sold mainly in Australian pharmacies. Outback is the US version.
What is the Outback guarantee?
A 365-Day Returnless Refund on orders from outbackpainrelief.com. Contact the company within 365 days of your order and get a full refund. You do not need to send the product back.
Where can I buy Outback?
Online only: outbackpainrelief.com, Amazon and Walmart.com, sold by The Outback Series. It is not sold in Walmart, Walgreens, CVS or other stores.
How fast does Outback ship?
Orders placed by 2pm ET on a business day ship the same day from DeLand, Florida. Most arrive in 3 to 7 days. Shipping is free on US orders of $40 or more and $5.95 under $40.
More: Is Outback legit? · Where to buy · Outback vs Elmore Oil · FAQs