Contact Us
Talk to a real person
Our customer care team is in DeLand, Florida. Call, email, or use the quick answers below.
Change or cancel an order
Email orders@theoutbackseries.com or call us. Orders placed by 2pm ET ship the same business day, so reach out as soon as you can.
Ask for a refund
Every order is covered by our 365-Day Returnless Refund. Call or email within 365 days of your order and we will refund you. Nothing to send back. How it works
Track an order
Your tracking link is in your shipping confirmation email. Most orders arrive in 3 to 7 days. You can also log in to your account.
Manage a subscription
Skip, change or cancel any time. Manage your subscription or call us and we will do it for you.
Quick answers
Mailing address
The Outback Series
1515 Detrick Ave.
DeLand, FL 32724